The Effect of Technology on Teachers' Performance with the Role of Mediating Organizational Culture (Case Study: Education in Tehran)

Document Type : Original Article


1 Assistant Professor, Department of Higher Education Management, Faculty of Management, North Tehran Branch, Islamic Azad University, Tehran, Iran

2 Master of educational management, Islamic Azad University, North Tehran Branch

3 Professor, Department of Cultural Management and Planning, North Tehran Branch, Islamic Azad University


The aim of this study was to investigate the effect of technology on teachers' performance with the mediating role of organizational culture in education in Tehran. The research method was applied in terms of purpose and descriptive-correlational in terms of data collection method. The statistical population of the present study included all education teachers in Tehran, whose number was equal to 897,000 people. The sample size was estimated using 384 teachers using Morgan table and multi-stage cluster sampling method. Data were collected in two sections: library and field. In the data collection section, data were collected using three questionnaires of Mahmoudi Information and Communication Technology (2013), Patterson Job Performance Questionnaire (1992; Shokarkan and Arshadi Translation, 2007) and Denison (2000) Organizational Culture Questionnaire. In order to assess the validity, face validity and content validity was used, which indicated that the instrument was valid. Also, the reliability of the instrument was calculated using Cranach's alpha coefficient, which showed the reliability of the measuring instrument. Data analysis was performed in two parts: descriptive and inferential (structural equation test). The results showed that due to the mediating role of organizational culture, technology has an effect on the performance of education teachers in Tehran; the implicit findings of the study also showed that technology has an effect on teachers' performance. In fact, technology affects organizational culture and in addition, organizational culture affects the performance of education teachers in Tehran


- Abdullahi, M.S., Raman, K., & Solarin, S.A. (2020). Talent management practices on employee performance among academic staff of Malaysian private universities: employee engagement as a mediator. Journal of Applied Research in Higher Education. In press.
- Abtahi, S. H., & Abbasi, S. (2016). Empowering employees and delegating work and delegating authority. Tehran: Foujan, Cultural and Artistic Institute of Cultural Advisers.
- Akbari, T.; Zahid Babalan, A., & Raheli Namin, M. (2019). Organizational culture in education. The first national conference of Ayandeh School - 2019, Ardabil.
- Al Shobaki, M. J., Abu-Naser, S. S., & Abu Amuna, Y. M. (2017). Learning Organizations and Their Role in Achieving Organizational Excellence in the Palestinian Universities.
- Ampomah, P. (2016). The Effect of Training Development on Employee Performance in a Private Tertiary Institution in Ghana”-Case Study: Pentecost University College (Puc)-Ghana. Asian Journal of Social Sciences and Management Studies, 3(1), 29–33.
- Asfaw, A. M., Argaw, M. D., & Bayissa, L. (2015). The impact of training development on employee performance and effectiveness: A case study of District Five Administration Office, Bole Sub-City, Addis Ababa, Ethiopia. Journal of Human Resource and Sustainability Studies, 3(04), 188.
- Aslanpour Jokandan, M,. Shahbazi, & Maleki, R. (2011). Strong relationship in work with health and job performance in the employees of an Ahvaz industrial company. New Findings in Psychology, 7 (21), 73-65.
- Assadollahzadeh Mahneh, S.; Vaziri, S. A., & Javideh, E. (2015). Investigating the Impact of Information Technology on Organizational Culture, International Conference on Management, Culture and Economic Development, Mashhad.
- Blanchard, K. (2018). Leading at a higher level: Blanchard on leadership and creating high performing organizations. FT Press.
- Bolick, C. M., & Bartels, J. (2014). Classroom management and technology. E. Emmer, & E. Sabornie, Handbook of Classroom Management, 479-495.
- Cummings, T. G., & Worley, C. G. (2014). Organization development and change. Cengage learning.
- Denison, D.R. & Neale, W.S. (2000). Denison organizational culture survey. Ann Arbor: Aviat.
- Denison, D. R. (2000). "Organizational culture: Can it be a key lever for driving organizational change". In S. Cartwright & C. Cooper (Eds.), the h&book of organizational culture. London: John Wiley & Sons.
- Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 46, 419–430.
- Fidyah, D.N. & Setiawati, T. (2020). Influence of organizational culture and employee engagement on employee performance: job satisfaction as intervening variable. Review of Integrative Business and Economics Research, Vol. 9(4), pp. 64-81.
- Fithriana, N., & Adi, A.N. (2017). Dominant Effect between Compensation, Leadership and Organizational Culture on Employee Performance Improvement. Jurnal Aplikasi Manajemen, Vol. 15(4), pp. 670-676.
- Hassan, S. (2016). Impact of HRM practices on employee‟s performance. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(1), 15–22.
- Hooshmand Moghaddam, H., Hassanzadeh, R., & Behnia, B. (2015). Investigating the Impact of Information Technology and Organizational Culture on Employee Performance Simultaneously with the Impact of Information Technology on Organizational Culture, International Conference on Management and Humanities.
- Hosseini, S. A., Ghazizadeh, M., & Abbasi Esfanjani, H. (2008). Investigating the Impact of Using Electronic Marketing on the Export Performance of Sample Exporters in the Industrial Sector in 2000-2005 (with Emphasis on the Internet). Daneshvar Behavior, Year 15, Number 32, pp: 125-141.
- Islami, A., Ganjkhanlu, J., Abdi, Sh., & Khabiri, M. (2018). Structural Equation Modeling The Relationship between Work Stress and Job Performance of Physical Education Teachers in Mashhad. Physiology and Management Research in Sport. Volume 10, Number 2, pp: 9-20.
- Jalili, A. A. (2010). The relationship between organizational civic behavior with Job performance in organizational commitment among the personal in Iran Khodro Agencies in Shiraz. "(In persian)
- Kennedy, D. M. (2019). Managing the Mayo Clinic brand: a case study in staffdeveloped service performance standards. Journal of Brand Management, 26(5), 538–549.
- Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
- Lim, C.P., Pek, M.S. & Chai, C.S. (2005). Classroom Management Issues in ICT-Mediated Learning Environments: Back to the Basics. Journal of Educational Multimedia and Hypermedia, 14(4), 391-414. Norfolk, VA: Association for the Advancement of Computing in Education (AACE).
- Mahdi, O. R., Nassar, I. A., & Almsafir, M. K. (2019). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research, 94, 320–334.
- Mahmoud, M., G.J. Mann. (2003). Measuring the organizational Impact of Information Technology investment: an exploratory study, Journal of Management Information Systems, Vol. 10, No. 1, pp. 97-122.
- Mahmoudi, R. (2013). Investigating the Relationship between Student Characteristics and Information and Communication Technology in Tehran University. Master Thesis, University of Tehran
- Malam, S.S., Daji, L.B.D. & Ladan, A.A. (2019). The Relationship between Organizational Culture and Employee Performance in Nigerian Tertiary Institutions: A Proposed Theoretical Framework. Asian Journal of Multidisciplinary Studies, Vol. 7 No. 7, pp. 12-17.
- Martinez. R.S. (2007). Analysis And Measurement Of The Impact Of Information Technology Investments On Performance In Mexican Companies: Development Of A Model To Manage The Processes, Projects And Information Technology Infrastructure And Its Impact On Profitability, International Business & Economics Research Journal, Vol 6, NO 10, PP75-88, October 2007.
- Mehrabanpour, M. R., Borhani, S. A., Gramirad, F., & Karbalaei Hassani, F. (2017). The effect of organizational culture on the quality of profits of companies listed on the Tehran Stock Exchange. Management Accounting, Volume 10, Number 32, pp: 81-93.
- Merriam, S. B., & Grenier, R. S. (2019). Qualitative research in practice: Examples for discussion and analysis. John Wiley & Sons.
- Mills, A. J. (2017). Studying the Gendering of Organizational Culture over Time: Concerns, Issues, and Strategies☆. In Insights and Research on the Study of Gender and Intersectionality in International Airline Cultures (pp. 71-91). Emerald Publishing Limited.
- Mohammadi, A. M. (2008). The impact of communication and information technology on language teaching and learning. Foreign languages research. No. 45, pp. 115-139.
- Mone, E. M., & London, M. (2018). Employee engagement through effective performance management: A practical guide for managers. Routledge.
- Morrison, G. R., Ross, S. M., & Kemp, J. E. (2013). Learning theory and teaching theory (Trans. İ. Şahin). Effective Instructional Design. İstanbul: Bahçeşehir University Publishing. Muir-Herzig, R. G. (2004). Technology and its impact in the classroom. Computers & Education, 42(2), 111-131. Nam, C. S., & Smith-Jackson, T. L. (2007). Web-based learning environment: A theory-based design process for development and evaluation. Journal of Information Technology Education, 6(1), 23-43.
- Muir-Herzig, R. G. (2004). Technology and its impact in the classroom. Computers & Education, 42(2), 111-131. Nam, C. S., & Smith-Jackson, T. L. (2007). Web-based learning environment: A theory-based design process for development and evaluation. Journal of Information Technology Education, 6(1), 23-43.
- Naghizadeh, Y., & Ghaffari, S. (2017). The effect of information technology on the capability of the staff of Tehran University of Medical Sciences. Quarterly Journal of Information Management Science and Technology. Third year, third issue, consecutive issue 8, pp: 83-104.
- Optional  Bilesvar , M., & Soleimani Bilesvar, R. (2015). The Role of ICT in Iranian Education, Third National Conference on Sustainable Development in Educational Sciences and Psychology, Social and Cultural Studies, Tehran, Soroush Mortazavi Islamic Research, Center for Strategies for Achieving Sustainable Development.
- Papay, J. P., Taylor, E. S., Tyler, J. H., & Laski, M. E. (2020). Learning job skills from colleagues at work: Evidence from a field experiment using teacher performance data. American Economic Journal: Economic Policy, 12(1), 359-88.
- Priyadharsan, S., & Nithiya, P. (2020). Association between the Organizational Culture and Employees‟ Performance. International Journal of Research and Innovation in Social Science, Vol. 4(8), pp. 692-696.
- Puspita, N., Nugroho, N. & Banun, A. (2020). The Influence of Organizational Culture and Work Engagement over Employee Performance Mediated by Employee Loyalty. Journal of Multidisciplinary Academic, Vol. 4(5), pp. 289-294.
- Ramly, M. (2018). The Effect of Organization Culture, Knowledge Sharing and Employee Engagement on Employee Work Innovation. International Journal of Scientific Research and Management, Vol. 6(1), pp. 57-68.
- Sabanci, A., Ozyildirim, G., & Imsir, R. (2014). The effect of ICT usage on the classroom management: A case study in language teaching. International Review of Social Sciences and Humanities, 7(1), 232-245. Retrieved from
- Sajjadi, S. N., & Omidi, A.R. (2008). Investigating the job performance of the experts of the Physical Education Organization. Movement, No. 38, 81-93.
- Santoso, T.B., & Soehari, T.D. (2020). The influence of organizational culture, work satisfaction and generation Y characteristics of employee performance (Case Study at DKI Jakarta Regional Office BPJS Employment). Dinasti International Journal of Education Management and Social Science, Vol. 1(4), pp. 454-467.
- Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
- Schein, P.,  &Schein, E.H. (2016). Organizational Culture and Leadership. Publisher: John Wiley & Sons, 5th Edition.
- Shahzad, F., Iqbal, Z., & Gulzar, M. (2013). Impact of Organizational Culture on Employees Job Performance: An Empirical Study of Software Houses in Pakistan. Journal of Business Studies Quarterly, Vol. 5(2), pp. 56-64.
- Shakerkan, H., & Arshadi, N. (2007). Investigating the Relationship between Stress Due to Conflict and Role Ambiguity with Performance and Job Satisfaction Due to the Modifying Effects of Work Independence and Group Cohesion in the Employees of the National Company of South Oilfields-Ahvaz Region. Journal of Educational Sciences and Psychology, Shahid Chamran University of Ahvaz, Volume 3, Year 14, Numbers 1 and 2, pp: 129-148.
- Shoghi, B., Sholehkar, Sh., & Soleimani, S. (2018). The effect of organizational culture on organizational wisdom with respect to the mediating role of knowledge management (Case study: Iranian Red Crescent Society). Rescue Quarterly, Volume 9, Number 36, pp: 68-85.
- Soomro, B.A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, Vol. 8(3), pp. 266-282.
- Syauta, J.H., Troena, E.A. & Margono Setiawan, S. (2012). The influence of organizational culture, organizational commitment to job satisfaction and employee performance (study at municipal waterworks of Jayapura, Papua Indonesia). International Journal of Business and Management Invention, Vol. 1(1), pp. 69-76.
- Uçar, A. (2017). Investigation of Classroom Management Perceptions of Teachers In Technology Assisted Courses In Terms Of Various Variables. Unpublished Master's Thesis. Gazi University, Institute of Educational Sciences,
- Walumbwa, F.O., Morrison, E.W & Christensen, A.L. (2012). Ehtical leadership and group in-role performance: The mediating roles of group conscientiousness and group voice, The Leadership Quarterly, 23(5): 953-964.
- Wambugu, L. W. (2014). Effects of Organizational Culture on Employee Performance (Case Study of Wartsila-Kipevu Ii Power Plant). European Journal of Business and Management, Vol. 6(32), pp. 80-92.
- Waterman Jr, R. H., Peters, T. J., & Phillips, J. R. (1980). Structure is not organization. Business horizons, 23(3), 14-26.
- Wentzel, K. R. (2017). Peer relationships, motivation, and academic performance at school.
- Yıldız, H., Sarıtepeci, M., & Seferoğlu, S. S. (2013). A study on the contributions of the in-service training activities within the scope of FATIH project to teachers’ professional growth in reference to ISTE teachers’ standards *in Turkish+. Hacettepe University Journal of Education, Special issue (1), 375-392.